Microsoft is bringing new innovations to customer relationship management (CRM) software with Microsoft Dynamics® CRM. It is a flexible CRM solution that fits your people, fits your business, and fits your environment. The next version of the Microsoft Dynamics CRM (named, Microsoft Dynamics CRM “V.Next”) will be available from 2010 onwards. The investments for the next release of Microsoft Dynamics CRM fall into three broad categories:
- Deliver a new level of user productivity and collaboration capabilities
- Continued enrichment of the core CRM capabilities
- Provide a best-of-breed business solution platform
Development and testing is in progress for Microsoft Dynamics CRM “V.Next” which encompasses several milestone builds before various external feedback and testing programs are initiated with customers and partners in the lead-up to general release.
There is an exhaustive list of investments in Microsoft Dynamics CRM “V.Next” which ranges from small “tweaks” and enhancements to broad new feature areas. Find out more here.